Possible issue with forms - forms won't display

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    Asked on June 09, 2016 at 10:45 AM

    Looks like our forms are down.


    Not a specific one, looks like all of them aren't working.

    Any ideas what could have happened?

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    Answered on June 09, 2016 at 12:27 PM

    Hello ehtraxx,

    I have checked your account and found out that it was automatically suspended by our phishing filter. This suspension happens when the filter scans the form and finds something that it may consider malicious, similar to how anti-spam filter works.

    On your account, the closest possible reason that I could think of is because you have a form asking for the paypal username. However, I do not find any other matter that might incriminate the person making the submission so I went ahead and reactivated your account.  You should be able to access and see your forms published now.

    If you have other questions or concerns, please do let us know.

    Thanks for reporting and we apologize for this inconvenience.