my form has the Encrypt Form Data on, how can I export the form submiss

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    aritsm
    Asked on June 09, 2016 at 01:09 PM

    my form has the Encrypt Form Data on, how can I export the form submissions so I can see the submissions and not jumbled letters?



    This is a re-post of a comment on How to Export Form Data to Excel

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    david
    Answered on June 09, 2016 at 03:23 PM

    It should be noted that setting up a form as encrypted comes at the cost of some convenience.

     • Notifications will only alert the user that a submission was received- they won’t include the content of the response. (That’s the whole point! The info isn’t legible from our servers.)

     • Users must log into JotForm and also need to enter their private key in order to view their form responses, 

     • If you lose the private encryption key, your data is gone. We can’t reset it in a such a way as to recover previously encrypted responses.

     • Some of the features are not available: PDF Downloads, Reports, Emails that contain form data in them. 

    https://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security