User account suspended for phishing?

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    Dean 
    Asked on June 09, 2016 at 01:38 PM

    One of our users Tammy@sxsw.com had her account suspended for suspicion of phishing. Could we have some insight into resolving this? We also cannot see her account anymore in our users list. Thanks! 

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    BJoanna
    Answered on June 09, 2016 at 03:49 PM

    Email address you provided is email address of account tammylynn. That account is autosuspended by our phishing system. I have inspected forms on that account and I did not found fields that are against our terms of use. Your account is now active. 

    Most likely your account was suspended because of form that is inside of your Trash folder. I would suggest you to delete that form.

    Feel free to contact us if you have any other questions.