- DeanAsked on June 09, 2016 at 01:40 PM
One of our users Tammy@sxsw.com had her account suspended for suspicion of phishing. Could we have some insight into resolving this? We also cannot see her account anymore in our users list. Thanks!
- JotForm SupportdavidAnswered on June 09, 2016 at 03:44 PM
There was a form in the trash of that account titled "Wufoo Login" that set off our phishing detector. I purged the form from the trash and restored the account. It should be usable once again.
- DeanAnswered on June 09, 2016 at 03:46 PM
Great! Thanks David. Is there any way to remove my duplicate forum posts as well? I had no intention of spamming the forum. Thanks!
- JotForm SupportdavidAnswered on June 09, 2016 at 04:49 PM
I responded to the other thread already and it is closed as well. If you have any further trouble with the account, let us know and we will be happy to have another look.