What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there anyway to allow file uploads in excess of 1GB? We are in need to allow file uploads of about 2GB and possibly larger.

    Asked by Tim Moser on June 09, 2016 at 01:42 PM
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    Answered by victor on June 09, 2016 at 03:56 PM

    When reviewing your account I noticed that you have a FREE plan. This account has 100MB of storage space for your upload files. It is possible to increase the upload size limit, but with your plan, one file will exceed the limit and your account will be disabled. If you require this, you need to upgrade to one of our other plans, please visit our pricing page, which contain more storage space.

    Once you have updated your plan you can increase the file size limit with the MAX FILE SIZE.

     

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    Answered by tialmo on June 09, 2016 at 04:27 PM

    Thanks for the reply, but does this allow me to upload files larger than 1GB or are you referring to storage size after the file is uploaded?

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    Answered by victor on June 09, 2016 at 07:02 PM

    Yes, we do not have a limit size on the file uploaded. 

    Please note you currently have a FREE plan. This plan only has 100MB of storage space. Once you reach this limit your account will be disabled for reaching the limit. If you require more storage space, please view our pricing page for all the plans we have and upgrade to the plan that best fits your needs.