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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The file upload widgets do not work

    Asked by Art Upton on March 19, 2012 at 05:02 PM

    Per the screenshot, I tried to upload a .jpg and a .pdf file on my form, and got an error for both, saying that I could only upload, among other file types, .jpg and .pdf.

    It appears that the feature is simply not working, or that I've done something wrong that I cannot find.

    Thank you for any help you can give me. I'm on a deadline to get the form operational.

    art upton

    Texas A&M HSC Baylor College of Dentistry

    Dallas, TX

    Page URL:

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    JotForm Support

    Answered by NeilVicente on March 19, 2012 at 05:50 PM

    Hi Art,

    I noticed that your form is on a hosted JotForm application. I'm sorry to say this but this forum is only for concerns related to forms created with jotform.com. Kindly redirect your queries to contact@interlogy.com.

    Thank you for your understanding.