What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why when I try to log into my account I get the message that my account is suspended?

    Asked by Randy Miller  on June 09, 2016 at 03:28 PM
    message My Account suspended
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    JotForm Support

    Answered by Nik_C on June 09, 2016 at 05:54 PM

    Hello Randy,

    Your account was autosuspended because of our anti-phishing system.

    I re-checked your forms and confirmed that they are not used for phishing activities so I activated your account and whitelisted your forms to prevent this issues.

    We're sorry for this inconvenience.

    Please let me know if you have any further questions.

    Thank you!