- catalystgroupAsked on June 09, 2016 at 03:34 PM
I have a small problem I could use some help on.
On my form, I have a section where the user may fill out up to four player names. The form returns the names correctly through the notification email, but the names are not passed through to PayPal. In the attached screen shot, Bob's name would be emailed with the notification email, but we would have to manually match up the PayPal receipt by price, people or time.
The problem is trying to match up notifications with multiple PayPal receipts when no names are present.
Any help here would be terrific.
- JotForm SupportMike_GAnswered on June 09, 2016 at 06:53 PM
To my understanding, base on your example, you would like to have the name of Bob be included in the PayPal receipt so it would be easy for you to determine who is the payment for, is that correct?
I would like to apologize, from what I know, there is no way we can pass field information/data to PayPal so it will be easy to match those details to the receipts.
However, I still would ask for more information regarding your concern for us to check if there are other workarounds that we can use or do. I'm not sure, but I might be missing something.
We will wait for your response. Thank you.