My form has stopped working

  • tradeitupautomovtive
    Asked on June 9, 2016 at 4:40 PM

    I have a website service with wix.com and used jot form for our application service. It has been working for three years and all of a sudden stopped working and im not too sure why.  Any help would be greatly appreciated. Thank you.

    Page URL: http://www.tradeitupautomotive.com/#!solutions/c10my
  • Welvin Support Team Lead
    Replied on June 9, 2016 at 7:11 PM

    I think you mean when the form is submitted? That is because your Thank You URL is incorrect. You have it set to redirect to a text value, not a URL.

    My form has stopped working Image 1 Screenshot 30

    I've fixed this for you by using our default thank you page:

    My form has stopped working Image 2 Screenshot 41

     

    Also, we are now securing forms by default. You may consider re-embedding the form. This time, I would suggest using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.