What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Received 400 Error: redirect_uri_mismatch during Google Drive integration

    Asked by stephan123 on June 09, 2016 at 04:48 PM

    here is the message error

    " 400. That’s an error.


    Error: redirect_uri_mismatch

    Application: JotForm

    You can email the developer of this application at: jotformsupport@gmail.com

    The redirect URI in the request, https://french.jotform.com/google/drive/, does not match the ones authorized for the OAuth client. Visit https://console.developers.google.com/apis/credentials/oauthclient/572974852238.apps.googleusercontent.com?project=572974852238 to update the authorized redirect URIs.

    Learn more

    Request Details

    That’s all we know."


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    Answered by oldin on June 09, 2016 at 05:45 PM

    I tried integrating with google drive and it worked fine. See screenshot below.


    It could be your browser's cache that is causing the error. Try using a different browser or if you are using google chrome, open a new tab as incognito and try again.

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    JotForm Support

    Answered by Mike_G on June 09, 2016 at 08:02 PM


    I would recommend you try what @oldin have suggested. I also tried to test the integration and I have not encountered any issues. 

    Once you have done what was suggested and you're still having issues, please do not hesitate to get back to us so we can further help you.

    Thank you.


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    Answered by Yuanshen on July 05, 2016 at 04:18 PM

    I've tried your suggestions and it didn't work.

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    JotForm Support

    Answered by Kiran on July 05, 2016 at 05:03 PM

    Could you try logging in to your account using www.jotform.com instead of french.jotform.com and integrate the Google Drive to your form?

    Please let me know if the issue still persists. We will be happy to assist you further.

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    Answered by Naufalirfan7 on July 10, 2016 at 05:13 AM

    I have this issue too, and i cant share form templates
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    Answered by Irshad on July 10, 2016 at 08:23 AM


    I've moved your question to a separate thread and shall be addressed there shortly.


    Thank you!