- DtformsAsked on June 09, 2016 at 05:22 PM
We have tested files that are under the 1GB 500-600mbs range and it's constantly failing after getting to 90% and over 20mins. We even did this with one file only at 500mbs. Help please.
- JotForm SupportWelvinAnswered on June 09, 2016 at 07:55 PM
Please try to upload a file again and if it fails, check your browser console for possible error. Here's how to check your browser console:
Please take a screenshot of the whole area and post it here. Please upload the screenshot instead of attaching through email. Here's how to upload: https://www.jotform.com/answers/277033.
Your form is also integrated with Box and Google Drive. Please try removing both integration and check if that will help. But I think it's more related to an error, the console should help.