What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I downgrade to a free account will I lose all stored information?

    Asked by chalfant on June 09, 2016 at 06:08 PM
    downgrade
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    JotForm Support

    Answered by jonathan on June 09, 2016 at 08:00 PM

    No. All stored data will remain.

    The only time data will be lost is if they were deleted.

    In certain situation, you may not be able to access the data of the downgraded account become in Overlimit Status.

    Meaning, if its a FREE account, and the data on the form exceeds the limits allowed for the FREE account (i.e. PREMIUM have higher limit than FREE)

    Let us know if you need further assistance.