What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    For the FREE service, can the 10 submissions be banked?

    Asked by Mario on March 19, 2012 at 08:27 PM

    We are a non-profit and presently our membership is at 25. Each year members must complete a background check form and an application form. So we are looking at 50 submissions per year. We would like to use the free service, but it has a limit of 10 submissions per month. That means that we would have the bulk of our submissions in January of each year. Can we bank the months we do not submit any forms and stay on the free service?

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    Answered by jcm0731 on March 19, 2012 at 08:46 PM

    Hi Mario,

    Thank you for your interest in JotForm.
    Unfortunatelly, the system does not work that way. It always do a reset on a Monthly interval, which means it will always only provide you a pre-defined qouta (10 Monthly Submissions for FREE). The Months where you did not do any submissions will not accumulate(banked). 

    But I will still forward your proposal to our higher ups, perhaps they can suggest a better alternative for you on the matter.

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    Answered by Mario on March 21, 2012 at 11:32 AM


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    JotForm Founder

    Answered by aytekin on March 21, 2012 at 11:37 AM

    No, you cannot pass your unused monthly limits to the next month. We do not plan to change this. If you will receive a lot of submissions on a month, you can upgrade for a month and then downgrade back. JotForm is only $9.95 for a month. 

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    Answered by Mario on March 21, 2012 at 12:21 PM