JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How to download submission data?Asked by thestudyplace on June 09, 2016 at 11:15 PM
my account storage has been full so i cannnot use the form.
can i just download and backup all past submissions so the form can be used again?
please show me how to do that.
"can i just download and backup all past submissions so the form can be used again?"
Yes you can download them in 3 different formats - XLS, CSV or PDF. However, you can't replenish your submission storage by downloading then deleting your submissions. There are 2 ways you can download your submissions:
1. Through your forms page
2. Or through your myaccount page
Hope that helps! Don't hesitate to reach out if you need further help.
Hello @thestudyplace. I checked your account and it seems that you have exceeded the limit of uploads for a Storage account. To resolve the issue, please delete some of the uploaded files in your form to free up some space. You can indeed follow the guide that our fellow jotform user @jimjotform provided to backup your data.
If you need further assistance, please let us know.