What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to update my payment card to new card.

    Asked by Sandra Smith  on June 09, 2016 at 11:55 PM

    I no longer have my American Express Account. How do I update my Jot form account to show my new card to charge monthly fees? 


    Please Advise

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    JotForm Support

    Answered by Kevin_G on June 10, 2016 at 02:02 AM

    You should be able to change your payment method by following the steps on this guide: How-to-Update-My-Subscription-s-Payment-Method

    If you are still not able to update your payment method, please do let us know and we will be glad to help you.