What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    When I downgrade and cancel after one month of bronze account, the form and account still carries on at the same 100 free submissions/month?

    Asked by lenardchengtw on June 10, 2016 at 08:32 AM
    Submissions same and free submissions
  • Profile Image

    Answered by victor on June 10, 2016 at 10:02 AM

    Once you have cancel/downgraded your bronze plan. It will remain as bronze until the period ends. At that point your account will be back to a FREE account. As a Free account you are allow to receive 100 submission per month.

    Please let us know if you require additional information.