Can we halt payment while we are awaiting additional details?

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    Molly Lowe 
    Asked on June 10, 2016 at 09:23 AM
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    liyam
    Answered on June 10, 2016 at 10:28 AM

    Hello Molly,

    With using merchant services, this is called 'authorize only' payment transactions. This means that once the payment has been made, the charging will not immediately take effect and shall be done manually by the seller. The authorize only transaction is possible depending on the payment gateway feature if they allow it or not.  Currently, the ones available with such feature are Paypal, Authorize.net, and Stripe.

    You can learn more about authorize only option on payment integrations on this link: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    If you have questions, please do let us know.

    Thanks.