What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did every step of this process with our form and ran through the listAsked by mslacfac on June 10, 2016 at 12:57 PM
I did every step of this process with our form and ran through the list twice and it definitely is not working. Help! Our "Form 1" is here: https://form.jotform.com/61577459360161
This is a re-post of a comment on How to Save Forms and Continue Later
The link you provided in the email notification is correct and should work properly to get the session so the user can save an continue the form at a later time.
I also noticed that you created another link in the thank you page. This link is not correct as it contains some extra characters which are breaking the session
the characters "_ga=1.182285039.97599034.1464806971?" are not require. Your link should look like
Also notice that the email ID contains a 4. The link is missing this in number.
I think that fixed it! I don't know where those characters came from but once I cleaned out the links, it looks like it's working now.
Glad that helped. If you have any other question, please let us know. We will be glad to help.