How can I pay for extended submissions using Indian debit card?

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    vaibhav181
    Asked on June 10, 2016 at 01:01 PM
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    KadeJM
    Answered on June 10, 2016 at 01:44 PM

    According to our system you are on a free plan and have gone over the submission limit.

    To get more space I would suggest that you try upgrading your subscription.

    Otherwise, if you have any further questions or problems just let us know.

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    vaibhav181
    Answered on June 11, 2016 at 03:21 AM

    I tried to upgrade but whenever I put my Indian debit card info, they said that this card is not authenticated.

    Si my question is if jotform just doesnt accept indian  debit cards or do I need to do something diff?

     

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    Chriistian
    Answered on June 11, 2016 at 09:10 AM

    If your card is not being accepted or has an issue, please try to use other payment method such as Paypal.

    If the issue still persists, can you please provide us a screenshot of the error you are encountering so we can further check. You can upload a screenshot to this thread by following the instructions provided in this article: How to add screenshots images to questions to the support forum

     

    Regards.

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    vaibhav181
    Answered on June 13, 2016 at 02:03 AM

    Also, we lost our formhttps://form.jotform.me/vaibhav181/obesitytrends. It got deleted along with 181 responses that came for it. Is there any way we could recover the responses?

     

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    Chriistian
    Answered on June 13, 2016 at 03:11 AM

    I have moved your concern on a separate thread so we can better assist you. You can check the thread here: https://www.jotform.com/answers/859199. We will attend to your concern accordingly. Regards.