What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I retrieve my login details?

    Asked by Katarzyna on March 20, 2012 at 04:36 AM


    I haven't edited my forms and now I have to modify it I can't recall my login details. Please, help me retrieve my access.

    I also use the e-mail: office@btja.pl and office@btja.com.pl.

    Best regards,


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Goldo on March 20, 2012 at 04:42 AM

    It's pretty simple. Go to Jotform.com homempage, on the bottom right there is a 'Forgot Password' button click on that and enter your email address katarzyna.babicz@gmail.com.

  • Profile Image

    Answered by moonzkie on March 20, 2012 at 04:42 AM


    I have checked the emails that you provided and it shows that only the email:


    was registered on JotForm. You can retrieve you password by following these steps.

    Please go to www.jotform.com and on the bottom right of the page you will see an area to reset your password:

    Step 1:

    Steps 2 and 3:

    Step 4: Check your email

    That's it. Please let us know if you need additional assistance with this or any other feature of our product. Our team is always ready to help as best as we we can.