What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I took a look at the email you have used to contact us, however I do not see any account associated with the same.
Do let us know what is the email that you have associated with the account, or if you are not sure, do let us know the link to one of the forms in the same and we would be happy to look the account based on that.