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urwebdevxprtAsked on June 12, 2016 at 12:05 AMPage URL: http://www.urwebdevxprt.com/contact.html
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Elton Support Team LeadReplied on June 12, 2016 at 2:50 AM
It seems you are now using a different form, not from JotForm in your contact page?
To receive an email response on every form submission, make sure you have added a recipient email in your form. Here's a guide: http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications
Make a test submission in your form afterwards. Fill it and submit the form. If you have not received anything, let us know so we can assist you further.
Thanks!
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urwebdevxprtReplied on June 12, 2016 at 3:45 AMDear Jotformforum_858804, We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours). To view the status of the ticket or add comments, please visit https://uwdxprt.freshdesk.com/helpdesk/tickets/1203 Thank you for your patience. Sincerely, Ur Webdev XPRT Customer Support Support Team
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urwebdevxprtReplied on June 12, 2016 at 3:45 AMHi Jotformforum_858804, A new Ur Webdev XPRT Customer Support account has been created for you. Click the url below to activate your account and select a password! https://uwdxprt.freshdesk.com/register/jvwNxu4UO9v5vEnVtasY If the above URL does not work try copying and pasting it into your browser. If you continue to have problems, please feel free to contact us. Regards, Ur Webdev XPRT Customer Support
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urwebdevxprtReplied on June 12, 2016 at 9:45 PMDear Jotformforum_858804, Our Support Rep has indicated that your ticket has been Resolved. If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket. If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours. Sincerely, Ur Webdev XPRT Customer SupportSupport Team https://uwdxprt.freshdesk.com/helpdesk/tickets/1203
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liyamReplied on June 12, 2016 at 11:49 PM
Hello urwebdevxprt,
We are not related to freshdesk.com. You may refer to the link they have provided if you have concerns over your forms with freshdesk.
Thanks.
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urwebdevxprtReplied on June 13, 2016 at 12:45 AMDear Jotformforum_858804, We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours). To view the status of the ticket or add comments, please visit https://uwdxprt.freshdesk.com/helpdesk/tickets/1204 Thank you for your patience. Sincerely, Ur Webdev XPRT Customer Support Support Team
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liyamReplied on June 13, 2016 at 3:12 AM
Typeform is not JotForm, urwebdevxprt.
You can visit your form on https://www.typeform.com/. Please contact them.
Thank you.
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urwebdevxprtReplied on June 13, 2016 at 3:45 AMDear Jotformforum_858804, We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours). To view the status of the ticket or add comments, please visit https://uwdxprt.freshdesk.com/helpdesk/tickets/1205 Thank you for your patience. Sincerely, Ur Webdev XPRT Customer Support Support Team
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urwebdevxprtReplied on June 13, 2016 at 7:45 AMDear Jotformforum_858804, Your ticket - Re: How can I get the forms in my email when a customer sends it in? - has been closed. We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. Sincerely, Ur Webdev XPRT Customer Support Support Team https://uwdxprt.freshdesk.com/helpdesk/tickets/1204
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urwebdevxprtReplied on June 13, 2016 at 7:45 AMDear Jotformforum_858804, Your ticket - Re: How can I get the forms in my email when a customer sends it in? - has been closed. We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. Sincerely, Ur Webdev XPRT Customer Support Support Team https://uwdxprt.freshdesk.com/helpdesk/tickets/1205
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urwebdevxprtReplied on June 14, 2016 at 10:45 PMDear Jotformforum_858804, Your ticket - Re: How can I get the forms in my email when a customer sends it in? I have to check mu Jotform which is annoying. - has been closed. We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email. Sincerely, Ur Webdev XPRT Customer Support Support Team https://uwdxprt.freshdesk.com/helpdesk/tickets/1203
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liyamReplied on June 15, 2016 at 12:07 AM
Hello urwebdevxprt,
Please refrain from spamming this thread.
Thank you.
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urwebdevxprtReplied on June 15, 2016 at 12:45 AMDear Jotformforum_858804, We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours). To view the status of the ticket or add comments, please visit https://uwdxprt.freshdesk.com/helpdesk/tickets/1222 Thank you for your patience. Sincerely, Ur Webdev XPRT Customer Support Support Team
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