What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is no longer active

    Asked by deusimararraes on June 12, 2016 at 10:45 AM


    the name of the form is " FORM FOR THE SITE "

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    JotForm Support

    Answered by Kiran on June 12, 2016 at 11:43 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. 

    As I check your account, I see that the form titled  sistonline (http://www.jotformz.com/form/41346450900649) is having a suspicious field collecting password in the field Assunto ou pedido de senha de instalação.

    It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on Phishing forms.

    I have activated your account and you should be now able to view the forms normally. Please remove the password field or term from the form in order to avoid any further suspensions on your account.

    Hope this information helps!