What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Do customers need to have a Braintree account in order to make payments?

    Asked by sisters7 on June 12, 2016 at 12:23 PM

    If we set Braintree as one of the payment methods, do our registrants have to have personal Braintree account to use it?

    I understand that for PayPal, the registrants have to have personal PayPal account.


  • Profile Image

    Answered by Carina on June 12, 2016 at 12:56 PM

    No, users can pay directly using their credit card. You can inspect further this demo form:


    You can also see more information about Braintree payment here:



    Let us know if we can assist you further.  

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    Answered by sisters7 on June 12, 2016 at 01:10 PM
    "- The first $50K processed is fee free."  So for us, the first two months, we will have less than $20,000 credit card charges. We pay no processing fee. I just want to make sure. It is too good to be true.  Thanks!
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    JotForm Support

    Answered by Nik_C on June 12, 2016 at 01:30 PM

    Yes that is true, I'm glad that it works for you. 

    Let us know if you have any further questions.

    Thank you!