What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Dont store documents on JotForm servers

    Asked by matthewtej on June 12, 2016 at 01:06 PM
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    JotForm Support

    Answered by Kiran on June 12, 2016 at 01:39 PM

    I'm not sure if I understand your query correctly. Do you mean to say that you do not want to store the form uploaded files on JotForm servers? Since the form uploaded files are linked with the submissions, it is required to delete the submissions from the form in order to clear the storage space. You may consider integrating Google Drive or DropBox so that the submissions and the files uploaded will be automatically stored in your cloud storage and you may delete the submissions from the JotForm to clear the storage space.

    If you are referring to something different or need any further assistance, please let us know. We will be happy to assist.