NÃO USEI MEU LIMITE E OS FORMULÁRIOS FORAM BOLQUEADOS?

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    Leaodejuda
    Asked on June 12, 2016 at 05:06 PM

    ME PARECE QUE TENHO O DIREITO DE 500 SUBMISSÕES POR MÊS, MESMO DEPOIS DE AJUDAR COM AS REDES SOCIAIS. O PROBLEMA É QUE AINDA NÃO HOUVERAM 100 SUBMISSÕES EFETIVAS E O APLICATIVO FOI BLOQUEADO? O QUE EU NÃO COMPREENDI?

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    EltonCris
    Answered on June 12, 2016 at 05:51 PM

    Hello,

    You have exceeded the 100MB upload space limit allocated for your free account. See the pricing page for more details http://www.jotform.com/pricing/.

    Your total upload space has reached to 148.86 MB, while free user's upload space limit is 100MB. This is the reason why your forms are disabled.

    If you want to sort this out immediately, you have to upgrade your account to any of the paid plans to increase your upload space limit. However, if you don't want to upgrade, you have to delete the submissions in your forms with files uploaded to it to clear up your upload space counter. Make sure to download the files first for your backup copy.

    If you have further questions, let us know.