Security of the Form Data

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    Asked on June 12, 2016 at 10:54 PM

    Hello -

    I am considering online form products. Could you please let me know where data submitted via forms are stored? Are fields encrypted? What are differences between your form and Google Forms / Woofu Forms?




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    Answered on June 13, 2016 at 03:18 AM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plan. 


    Thank you for contacting us. The data received from the JotForms and stored on our servers is encrypted and secured. All our security certificates support high-grade 256-bit encryption. JotForm can also be used in an HIPAA compliant way. Please go through the following link that explains more about security and encryption features of JotForm. 

    We are also Safe Harbor certified. Please check the guide below for more information:

    You can also enable the encryption on your form. This will make your form submissions encrypted before they are submitted. to Jotform Servers. At that situation, you will be the only one holding the private key. Nobody except you can access your data. To do that, please check the guide below for more information:


    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.

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    Answered on June 13, 2016 at 10:45 AM
    Do you offer discounts for nonprofits?

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    Answered on June 13, 2016 at 12:19 PM


    We have moved your other question to a separate thread and shall be addressed there shortly.

    Thank you! 

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    Answered on April 10, 2018 at 07:35 AM

    Hello Chunlei,

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 10:21 AM

    Update: HIPAA is available for the Silver plan as well.