What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Security of the Form Data

    Asked by Chunlei  on June 12, 2016 at 10:54 PM

    Hello -

    I am considering online form products. Could you please let me know where data submitted via forms are stored? Are fields encrypted? What are differences between your form and Google Forms / Woofu Forms?

     

    Thanks,

    chunlei

    form data online form thanks hello and
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    JotForm Support

    Answered by beril on June 13, 2016 at 03:18 AM

    Thank you for contacting us. The data received from the JotForms and stored on our servers is encrypted and secured. All our security certificates support high-grade 256-bit encryption. JotForm can also be used in an HIPAA compliant way. Please go through the following link that explains more about security and encryption features of JotForm.

    http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant 

    We are also Safe Harbor certified. Please check the guide below for more information:

    http://www.jotform.com/privacy/

    You can also enable the encryption on your form. This will make your form submissions encrypted before they are submitted. to Jotform Servers. At that situation, you will be the only one holding the private key. Nobody except you can access your data. To do that, please check the guide below for more information:

    http://www.jotform.com/help/344-What-Are-Encrypted-Forms-and-How-to-Use-Them-as-Expert

     

    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.

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    Answered by Chunlei  on June 13, 2016 at 10:45 AM
    Thanks.
    Do you offer discounts for nonprofits?

    ...
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    JotForm Support

    Answered by Kiran on June 13, 2016 at 12:19 PM

    @Chunlei,

    We have moved your other question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/859481

    Thank you!