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    If my form is encrypted how do I un-encrypt the report.

    Asked by QCGU on June 13, 2016 at 04:54 AM

    If my form is encrypted how do I un-encrypt the report. I keep getting code in my excel report.

    This is a re-post of a comment on How to Create an Excel Report?

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    JotForm Support

    Answered by liyam on June 13, 2016 at 06:08 AM

    Hello QCGU,

    Apparently, the downloaded Excel or CSV will still be encrypted upon download and it cannot be decrypted.  That is the setback when having the form as encrypted.  You can learn more on encrypted forms on this article: https://www.jotform.com/blog/162-Introducing-Encrypted-Forms-The-Ultimate-in-Online-Form-Security

    If you have questions, please do let us know.