What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Your JotForm Account ameerdessa is Suspended

    Asked by ameerdessa on June 13, 2016 at 05:52 AM

    Our automatic phishing detection system has suspended your JotForm account. Your forms are currently disabled.

    If you would like us to review this decision please reply to this email and provide these information:

    Describe the purpose of your forms. If you have asked for username or password in one of your forms, please describe the reason. Provide the URL of your web site where you use these forms.

     

    We will try to resolve this issue as quickly as possible. 
    JotForm Team

     

    Hi, I receive an email regarding those item:

    1. The purpose is to make online registration among my participate members. I make a registration for them

    2. The reason is: For first time login they required to have USERNAME & PASSWORD. Once they login they will change it.

    3. www.ashnehmalaysia.blogspot.my

    Page URL:
    http://www.ashnehmalaysia.blogspot.my

    JotForm jotform account style size font
  • Profile Image
    JotForm Support

    Answered by liyam on June 13, 2016 at 06:58 AM

    Hello,

    We cannot allow forms for collecting passwords. JotForm neither has the capacity to process authentications. It does not make sense if they will provide their passwords which they will change eventually. 

    I have temporarily reactivated your account but please remove the password field immediately. Otherwise, your account may be suspended again.

    If you have questions, please do let us know.

    Thanks.