What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is disabled

    Asked by csfltd on June 13, 2016 at 06:33 AM

    Hi

     

    I have just signed up and started to create a form and is wont let me display it

    Says is not found - disabled

     

    Thanks

    Page URL:
    https://form.jotformeu.com/61642626474358

    Screenshot
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    JotForm Support

    Answered by liyam on June 13, 2016 at 08:03 AM

    Thank you for reporting this matter to us, csfltd.

    Your account was automatically suspended because of the form that asks for a certain type of card. I guess the filter thought your account was asking for credit cards. But upon review it seems to be asking for a different type of card. So I went ahead and reactivated your form. You should be able to access your form again.

    If you have questions, please do let us know.

    Thanks.