What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account davider20045 is suspended

    Asked by Davide Ramondetti  on June 13, 2016 at 06:49 AM

    Hello,

    i've created a form called Newsletter registration. When I uploaded it my account is suspended. You can unsuspended ?

     

    Bye,

    Davide

    My Account unsuspended
  • Profile Image

    Answered by Ben on June 13, 2016 at 09:02 AM

    I took a look at your account Davide and I see the issue.

    Most of the time when someone mentions Minecraft on the form and asks for username on the same, the form is used for phishing. As such our system will automatically suspend the same.

    To fix this, you should re-word / rephrase the "username" on your form and your account should be reactivated.

    Do of course let us know if you have any further issues or if it is not reactivated for you and we will check it out for you.