Form shows over quota

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    Asked on June 13, 2016 at 07:33 AM

    Please could you check, the form on our website shows "FORM OVER QUOTA" but for this month, June we have only receive about 9 submissions. I would be highly appreciated if you could reply to in order for us to resolve this issue as at present our clients cannot contact us.

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    Answered on June 13, 2016 at 09:43 AM

    Hello SAGUTTER,

    Upon checking your account, I found that it is over quota as you have received 1266 form views. Please be noted that in JotForm free account you can only receive 1000 form views and since you have exceeded this limit that is the reason why your account is over quota.

    One way to solve this issue is to upgrade your account to any desired plan which will give you higher form vies limit. You may like to take a look our pricing page for more information on available plans and its limits:

    Alternatively we can also offer you two other possible options as well:

    #1. We can double the current form view limits of your account. You can have a total of 2,000 monthly form views on your account.

    #2. We can completely remove the form view limits, but you will have to agree to add footer with the JotForm's logo on all of your forms. Showing the JotForm logo is completely optional and you can any time enable/disable it form your account setting page. Please check the screenshot below:


    Hope this helps.

    Do get back to us which solution suits you best and we will do the needful.

    We will wait for your response.

    Thank you!