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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to get files on our form and delete them afterwards without changing form?

    Asked by leo8nardo8 on June 13, 2016 at 09:44 AM

    I have only one Form that uses a lot of upload space.

     

    After a get the upload files for the first time, I do not need to keep this anymore.

     

    That is a way to delete thies upload files, and keep using the same form without any changes?

    same form one form same
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    Answered by Ben on June 13, 2016 at 10:44 AM

    I see that you have a thread with similar question: https://www.jotform.com/answers/742352

    Now, it does seem that you are just looking to remove the uploaded files and keep the form as it is.

    To do that, you could use the Auto Delete Submissions app.

    What it does is to delete the submissions as they are made. It only allows you to have your integrations run - such as Google Drive, DropBox, Box, etc.

    As such your files get moved and once they are they are no longer present in your account.

    You can of course delete the submissions yourself as well without the need to actually edit the form and as you delete submissions, the upload space will be released.

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    Answered by leo8nardo8 on June 13, 2016 at 12:19 PM

    Ok, I have a integration with Google Sheets with this Form, when I delete a submission I lost the data at the Sheet?

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    JotForm Support

    Answered by Charlie on June 13, 2016 at 01:43 PM

    I made a test integration and the answer is, no. When you delete submissions in your JotForm account, the submissions in the Google Spreadsheet will not be deleted. When you remove the integration and re-integrate it, what happens is that it creates another spreadsheet but that one has the updated list of submissions you have in your JotForm account, meaning that the deleted submissions won't show up on the new spreadsheet.

    However, it would be best to download your submission data just to make sure that you have a backup of your submissions. Here are some guides to help you on how to download your submission data.

    https://www.jotform.com/help/356-How-to-Download-the-Submission-Files 

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

     

    I hope that helps.