- vitrinityAsked on June 13, 2016 at 09:51 AM
My form is not working. It says that the form has been disabled. This is the second time this has happened. Once before it went live and now again.Page URL:
- JotForm SupportBJoannaAnswered on June 13, 2016 at 11:25 AM
Card number, expiration date, security codes and card holder name are considered critical information and cannot be collected on plain text fields. The only services allowed to collect such data are those that are DSS/PCI certified.
I would also suggest you to change title of that form.
If you want to have payment fields inside of your form you have to use one of JotForm payment tools.
Inside of this articles you can find out more about payment tools and how to set payment form:
Hope this will help. Let us know if you need further assistance.