What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New form defaults to wrong email address

    Asked by sandrasal on June 13, 2016 at 10:02 AM

    Hi there, I have created a new form and whatever I put in the email reply area it still sends to my other email address. When I press 'test' at the bottom it changes to my other email even though I've set it all up with a new email address. Can you help please?

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    JotForm Support

    Answered by david on June 13, 2016 at 11:30 AM

    The test email will always be sent to the default address associated with your account.  To test further addresses, you would need to send a submission through the form.