E-Commence workflow

  • Profile Image
    algerhoi
    Asked on June 13, 2016 at 11:28 AM

    Hi,

     

    I would like to use Jotform for the following Ecom workflow. Wonder if it can be supported (even thr 3rd party integration).

     

    Customer: User who buy things

    Admin: Company Employee

     

    1. Customer fill up an ordering form and submit

    2. Admin review the data, check inventory, and manually mark an order number associated with the record.

    3. (Auto or Manual) Email Customer with the order number

    4. Admin mark the record with delivery status

     

    Bonus

    1. Customer input the order number and able to tell the delivery status of the order

     

    Thanks,

    Alger Hoi

     

     

     

  • Profile Image
    BJoanna
    Answered on June 13, 2016 at 01:07 PM

    If I understood your question correctly you are referring to an approval workflow. If this is the case, you can check the steps provided by my colleague here: http://www.jotform.com/answers/401633#401648  to see how can this be done.

    You can also search for some other methods into our support forum: http://www.jotform.com/answers/search.php?search=approval+workflow

    Hope this will help. Let us know if you need further assistance.