What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we pick the free subscription and only pay for months when necessary?

    Asked by Rachel on March 20, 2012 at 03:05 PM

    There will be some months when we don't go over 100 responses, but some months where we may go over. Is it possible to use the free service and when we are getting close to hitting our limit, we can then move to paying the $9.99 for that month only? What is the best way to handle this situation?


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    Answered by fxr on March 20, 2012 at 05:40 PM

    Yes, thats fine. 

    If you need to upgrade on any particular month, follow the upgrade process, then a few days/hours later either cancel the subscription yourself or post back here and we can cancel it for you. 

    Your Premium status will then expire after that time you have paid for (i.e a month) and you will be automatically downgraded back to 'Free' afterwards.

    Its a straightforward process, you just need to remember to cancel the subscription.

    You can do this as often as you want.