What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I received a message saying we're out of Submissions Storage

    Asked by awcbn on June 13, 2016 at 12:09 PM

    According to your chart, you can have up to 500 total submissions. We are nowhere near that number. Can you please clarify?

    Ashley Huston

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on June 13, 2016 at 01:31 PM

    Were there submissions previously deleted? I went ahead and re-calculated your current submissions storage count, and it is now 469 out of 500.

    Your account should now be good. Apologies for the inconvenience. Let us know if you have more questions about this.