What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by kkristan on March 20, 2012 at 04:12 PM

    I've been a user of jotform for years and never had a problem, i'm buliding maling list sign up forms for my website and when i tried to test them and send an email to myself i received a massage that says that my email has been blcked by jotfom and that i need to contact "us"

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    Answered by gori-mathew on March 20, 2012 at 04:40 PM


    I have checked on your account and found your email address  on bouncing list mails, kindly check on your notification email and ensure it is ok.

    I have since removed it and should be Ok now.

    Thanks for contacting us and choosing Jotform


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    Answered by kkristanphotography on March 20, 2012 at 05:22 PM

    Thanks so much!

    Just send another verification email and it worked!

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    Answered by teamwork on May 05, 2012 at 02:43 PM

    Hi there,

    I have the same problem. How can suddenly my e-mail address is blocked? Could you please unblock it asap?



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    Answered by gori-mathew on May 05, 2012 at 03:12 PM

    Hi Krasi,

    Please check the responses for this question on the link below at your earlier opened forum;