JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you please tell us your username or the URL of one of your forms. We will be glad to indicate how to cancel your account.
If you have a paid account, you can just cancel your plan and so you no longer get billed. Your account will also be downgraded to a free plan.
If you have a free plan and no not wish to keep this account with us, do let us know so we can delete your account from our database.