What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am no longer in need of this service and wish to cancel my subscription. Please advise as to the most expedient way to do that. Thanks.

    Asked by Brian Kaiser  on June 13, 2016 at 12:32 PM
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    Answered by victor on June 13, 2016 at 01:43 PM

    Can you please tell us your username or the URL of one of your forms. We will be glad to indicate how to cancel your account.

    If you have a paid account, you can just cancel your plan and so you no longer get billed. Your account will also be downgraded to a free plan.

    If you have a free plan and no not wish to keep this account with us, do let us know so we can delete your account from our database.