What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Clicking on Next button not displaying the top of the form

    Asked by sisters7 on June 13, 2016 at 01:05 PM



    There are six individual forms in here for a group of 6 people to register. To get to the next form, we click 'yes' to  "Add a New Registrant", then click "next" button.

    Our problem is the bottom of a blank form (Registration Totals, "Add a New Registrant", back/next buttons) shows up after clicking the next botton, not the top where we have names, address.... We have to scroll up to the top to start the form.

    We wonder if you could help us fix it so the top part of a blank form appears after clicking "next" button.

    Thank you for all your help.

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    JotForm Support

    Answered by Kiran on June 13, 2016 at 02:07 PM

    I have checked your JotForm and see that the next page is displaying the top portion of the form when the Next button is clicked. 

    Is the form embedded on any of your web page and experiencing the issue? If so, please provide us with the web page URL where the form is embedded so that we can take a look and provide you with necessary assistance.


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    JotForm Support

    Answered by Kiran on June 13, 2016 at 03:07 PM

    You are welcome. We thank you for your kind comments. Glad to see that the form is working as you expected. If you need any further assistance, please let us know. We will be happy to help. 

    Thank you for using JotForm!!