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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cloned form not taking on new title when submission is emailed

    Asked by BNSFLTraining on June 13, 2016 at 01:18 PM

    I cloned one of our forms, and then changed the title. However, when a submission is emailed it still says "Clone of..." instead of the new title. It is correct in the email subject. Is there a setting somewhere I am missing?

    Screenshot
    Cloned Form Taking then and email in
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    JotForm Support

    Answered by david on June 13, 2016 at 02:03 PM

    While editing your form, click on the emails tab, then select the email you would like to update:

    Change the title in the body of the email to your new title then click "Save" to update the email.

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    Answered by BNSFLTraining on June 13, 2016 at 03:38 PM

    Thank you! I would make the recommendation that the default email template should use the {form title} field also.

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    Answered by clayton70 on September 05, 2016 at 05:09 AM

    I support request to update the Cloned Form header email to {form title}.

    The title of our Cloned Form having not been updated in the automated response email has just caused significant embarrassment to our business.

    Regards,

    Clayton

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    JotForm Support

    Answered by beril on September 05, 2016 at 06:47 AM

    Hello @Clayton,

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/924390