Cloned form not taking on new title when submission is emailed

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    BNSFLTraining
    Asked on June 13, 2016 at 01:18 PM

    I cloned one of our forms, and then changed the title. However, when a submission is emailed it still says "Clone of..." instead of the new title. It is correct in the email subject. Is there a setting somewhere I am missing?

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    david
    Answered on June 13, 2016 at 02:03 PM

    While editing your form, click on the emails tab, then select the email you would like to update:

    Change the title in the body of the email to your new title then click "Save" to update the email.

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    BNSFLTraining
    Answered on June 13, 2016 at 03:38 PM

    Thank you! I would make the recommendation that the default email template should use the {form title} field also.

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    clayton70
    Answered on September 05, 2016 at 05:09 AM

    I support request to update the Cloned Form header email to {form title}.

    The title of our Cloned Form having not been updated in the automated response email has just caused significant embarrassment to our business.

    Regards,

    Clayton

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    beril
    Answered on September 05, 2016 at 06:47 AM

    Hello @Clayton,

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there:

    https://www.jotform.com/answers/924390