What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I integrate DropBox with my forms, what storage space I am using with JotForm?

    Asked by billjr  on June 13, 2016 at 03:48 PM

    100mb or 10 gb, what exactly does this mean? If I'm am linking your form to dropbox, what am I storing on your site? Does this size dictate file sizes to be transferred? I currently have 1 tb of storage on dropbox. Please clarify what storage relates to in your description.




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    JotForm Support

    Answered by Kiran on June 13, 2016 at 05:29 PM

    I see that your account is currently holding Free subscription. Please be noted that Free subscription accounts are limited to store up to 100MB only. Though the forms are integrated with DropBox accounts, the submissions and the files associated will be stored in JotForm servers and then sent to DropBox. The submissions stored in your DropBox account can be used a backup. In order to clear the storage space in your JotForm account, it is required to delete the submissions from your JotForms.

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.