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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Send the PDF submissions file to WhatsApp

    Asked by brunociab on June 13, 2016 at 04:23 PM


    Na página de obrigado, tem com inseri um link compartilhar? (Assim o usuário poderá compartilhar o pedido por WhatsApp)

    Page URL:

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    JotForm Support

    Answered by Mike_G on June 13, 2016 at 06:05 PM

    To my understanding, you would like to add a link to the Thank-You page message.

    Here's how you can do that (Please see screenshot below).

    I hope this helps. However, if this is not what you are referring to, please feel free to get back to us and kindly provide us more information. We will be glad to assist you further. 

    Thank you.

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    Answered by brunociab on June 21, 2016 at 03:29 PM

    Não é apenas um simples link... (talvez deve ser chamado de "botão compartilhar")

    Eu desejo um link que compartilhasse o PDF resposta.

    Por exemplo: Quando o usuário estivesse utilizando o celular, após ele enviar o formulário aparecerá um link ou botão compartilhar onde abrirá várias opções de aplicativos como WhatsApp, e-mail etc. para compartilhar o arquivo PDF


    Resumindo: Desejo um link que compartilhe o arquivo PDF diretamente para o aplicativo WhatsApp


    Grato: Bruno

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    JotForm Support

    Answered by Mike_G on June 21, 2016 at 09:45 PM

    Thank you for providing us more information about your concern. To my understanding, you would like the link to download the PDF copy of the submission to be shared via Whatsapp. To do that, you want a link that will be on the Thank-You page that when clicked it will open Whatsapp application on mobile phones. Then, submitters will be able to choose the contact to whom they will share the link to download the PDF copy of the submission, is that correct?

    Here's how you can do that: 

    Add the link below to your Thank-You page using the same instruction I have given above.


    Change the "Text to display" value to "Share via Whatsapp" or any value that you would like to show as a link.

    On the link I have given above, you will need to update the formID. 


    Its value should depend on your form's formID.

    I would suggest you try to fill up this sample form I have created with your mobile phone that has a Whatsapp application. Click the "Share via Whatsapp" link on the Thank-You page and it should open your Whatsapp application. It will let you choose a contact to which you will send the link to download the PDF copy of the submission.

    Here's the link to my form: https://form.jotform.com/61726308702958

    I hope this helps. Let us know if you need any further assistance. Thank you.

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    Answered by brunociab on June 22, 2016 at 06:59 PM

    Muito bom!

    Mas seria possível que o contato do WhatsApp recebesse o arquivo já salvo em formato PDF dentro do WhatsApp? (Visto que o WhatsApp já aceita arquivos em formato PDF)

    Ou seja os usuários do meu formulário poderia compartilhar o arquivo PDF já pronto ao invés de um link. Assim o arquivo PDF já ficaria salvo em uma pasta do WhatsApp ao invés de salvar na pasta de Downloads do celular.


    Grato: Bruno

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    JotForm Support

    Answered by EltonCris on June 22, 2016 at 11:15 PM

    Sorry Bruno but I don't think that's possible. You can download provide a download URL of the PDF on your thankyou page. The user has to download the PDF file before they could share it anywhere else.

    Perhaps creating an autoresponder would help and enable PDF Attachment? This will send the submissions PDF as an attachment instead of a download URL.

    Furthermore, if you like, you can integrate your form to Dropbox, Box or Google Drive where an actual submissions PDF file will be sent to these apps.


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    Answered by brunociab on June 25, 2016 at 05:40 PM

    Obrigado! Dúvidas esclarecidas!

    Outra dúvida que eu desejo saber é:

    Também na página de agradecimentos, como faço para alterar o texto "Download submission PDF" sem quebrar o link?

    Eu gostaria de substituí-lo por outro texto em Português.

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    JotForm Support

    Answered by Mike_G on June 25, 2016 at 06:09 PM


    Considering your last reply is a different topic already, I have moved it to a new thread.

    You may go to the new thread by clicking this link. We will be right on that thread shortly.

    Thank you.