Why my form views counter has increased very quickly?

  • hgruhot
    Asked on June 13, 2016 at 6:19 PM

    Please explain to me how I have 902 form views but my website was just published a few days ago. Are these forms being used somewhere else?!!

  • Kevin Support Team Lead
    Replied on June 13, 2016 at 8:00 PM

    I have reset the counter and it shows 824 now, I have checked your forms and some of them have more than 100 views, for example, the form with ID 61576595511159 has 293 views for this month

    I would suggest you to check your forms in our Form Analytics tool in order to get the amount of views you have received this month: https://www.jotform.com/form-analytics/ 

    Do note that each time you open a form it increases the views counter, does not matter the embed method you're using nor if you're previewing your form. 

    What you can do to avoid this limit will be enabling the footer option, this will lift the views limit and you will not be afraid to reach any limit, to do it you only need to go to this link https://www.jotform.com/myaccount/settings which will redirect you to your account settings, then mark on the option to show the JotForm footer and then the limit will be removed from your account: 

    Why my form views counter has increased very quickly?  Image 1 Screenshot 20

    Hope this helps. 

     

     

  • hgruhot
    Replied on June 14, 2016 at 2:45 PM
    I already have this box checked so why is it telling me I am close to
    running out of views.
    ...
  • Welvin Support Team Lead
    Replied on June 14, 2016 at 5:01 PM

    Our apologies. We have the Jotform Footer before that would allow you to remove the form views limit, but seems like this has been replaced by the Jotform Branding. It looks like a glitch. I'll be submitting this to our developers for them to check further. For the meantime, I've reset your form views and double it.