What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Monthly submissions limt

    Asked by kalulo on March 20, 2012 at 06:46 PM

    Hello!. I'm testing Jotforms and I'm about to reach the 100 entries limit per month. My question is:

    If I export the entries and delete them in order to free space, will I have 100 entries available again? or I will have to wait for the month to complete.

    Thanks so much!

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    Answered by pinoytech on March 20, 2012 at 06:58 PM

    Hi,

    Yes, you can delete your submissions to gain your space back. However, eventhough you delete the submission, it won't affected. You will have to wait for the month to complete.

    If you need further assistance, feel free to contact us anytime.

    Thank you for using JotForm!

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    Answered by kalulo on March 20, 2012 at 07:05 PM
    Thank you.
    I'm sorry but I didn't understand.
    If by the day number 20 I complete the 100 submissions limit and delete them, will I have at the day 21, 100 free new submissions available again or not?
    Thanks!
    Carlos
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    Answered by AtacanC on March 20, 2012 at 07:36 PM

    No, it's not possible. If you reach your monthly submission limit, your forms will be disabled until the next reset which is on the 1st day of the following month. If you don't like to wait until the next reset, you need to upgrade your account to a higher plan.

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    Answered by kalulo on March 20, 2012 at 07:48 PM
    Now it is clear. Thank you for your quick reply and support!
    ________________________________
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    Answered by AtacanC on March 20, 2012 at 07:56 PM

    You are always welcome. Feel free to contact us if you have any other concerns.