What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to say what page comes up after hitting submit on the contact form?

    Asked by genierose on June 14, 2016 at 01:47 AM

    When I hit submit (for a test) it takes me to another website.

    Page URL:
    http://gandsgrowers.com/contacts

    contact form after how another a hit
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 14, 2016 at 02:27 AM

    I made a test submission on your page but it did not take me to another website. I can't seem to be able to replicate your issue. The form simply showed the Thank You page after submission.

    Do you want to change this behavior so that when a user submits the form they will be taken to another website? If yes, then you can do so by following "Redirect to an external link" section under this guide: Setting Up the Thank You Page. If you need further assistance, please let us know.

  • Profile Image

    Answered by genierose on June 14, 2016 at 11:45 AM
    Thank you for checking this. I found the problem right after I submitted
    this query, but I couldn't find a way to delete it, or to add a note to my
    question.
    Sheila Rich
    "This is the day that the Lord has made; let us rejoice and be glad in it."
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 14, 2016 at 01:21 PM

    Hello Sheila,

    On behalf of my colleague, you are welcome. I am glad to know that you were able to resolve this issue yourself. 

    Do get back to us if you have any questions.

    Thank you!