- Larry5000Asked on June 14, 2016 at 02:07 AM
Jot forms are for the most part fairly simple to use and I like that. Somethings however are a bit more difficut like the Auto Responder. Why can there not just be a box you check mark that says: Send an Auto Responder. Once you check that box another field opens up so that you can type your message on what you want your e-mail submitter to read. And that is it all done plain and simple.
OK with that said I believe I have the thing set up right, now, to send the form to the submitter And all it says in the subject line is what I personally wrote in there, basically saying we have received your submission request.... So they are at least getting something back saying they are aware that the company did in fact receive their submission. All well and good I suppose.
However my question is: Where and how can you type in a more detailed message and they see that maybe first off (in the body of the e-mail) before they even see the form itself that they filled out?
In other words besides the subject line which really would not look to professional with an extra long message in there, where else can I type in say a message like Thank you for your submission, we are very happy that you have chosen us to be your (Any Text Here) provider and will work hard to help you with any questions you may have. We will respond back to you within 24 hours. Again thank you.
That is what I need to know unless I am missing it there has to be a place for additional text information to make it really professional. I may discover it before you write me back assuming there is such a place, but just in case please respond as soon as you can.
- JotForm SupportChriistianAnswered on June 14, 2016 at 02:43 AM
I believe you can add the additional text or message into the body of the email before the table. Please see the image below.
Here's a demo form that you can check to see the message from the autoresponder: https://form.jotform.com/61651290322953
For more information on the autoresponder, you can also check out this guide: Creating a Form Autoresponder