What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to include fields like Signature in Import App?

    Asked by CART_data on June 14, 2016 at 04:25 AM
    I don't know how to include fields like Signature because althought they are visible in the form they don't have a tag name in properties
    signature import app
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    JotForm Support

    Answered by EltonCris on June 14, 2016 at 04:51 AM

    You can include it manually. If the signature field is not included in the excel format on the import app, you can manually add it.

    Example:

    When I look at your form, your signature field ID number is 18 so you must use 18_Signature as shown in the example above. Make sure to follow the signature image URLs format. They should begin with uploads/, remove the https://www.jotform.com/ otherwise it will be duplicated.

    If you need further assistance, let us know.

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    Answered by CART_data on June 15, 2016 at 12:17 AM

    Thanks! It seems to be working fine :) How do you know that the field ID number is 18? I don't see it in the properties

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    JotForm Support

    Answered by Chriistian on June 15, 2016 at 02:43 AM

    To get the id of the signature field, visit your form and follow the steps below:

    1. Right click on the signature field and select Inspect Element

    2. Then find the line of code for the signature field

    3. In this instance you will see that the id for the signature field is id_18. We will only need the value so you can use 18_Signature for the field label of the excel file.

    If you need further assistance, please let us know.