What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Submissions count not updated after deletingAsked by awcthailand on June 14, 2016 at 05:24 AM
I recently deleted a bunch of submissions from many of my forms. But some of them are not showing an updated count. For instance, the form referenced below has only 3 submissions left but my count shows 111.
How do these submissions get purged and the count corrected?
I was able to see what you are reporting. The submission count displayed in My Forms is 111 submission.
However, when you go to the submission page, the submission count is only 3.
I have now fixed the issue. The submission count for your form is now 3.
Do let us know if you need further assistance.